Privacy Policy
At Lumen Bloom Candle CO, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
Device Information: IP address, browser type, time zone, and cookies to help us improve our website and user experience.
Order Information: Details of the products you purchase and your transaction history.
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2. How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and payment.
Communicate with you about your order or customer support inquiries.
Send marketing emails (only if you’ve opted in).
Improve our website, services, and overall customer experience.
Detect and prevent fraud or abuse.
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3. Sharing Your Information
We do not sell your personal information. We may share your data with third parties only when necessary, including:
Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
Shipping carriers to deliver your orders.
Marketing platforms (only if you’ve opted into marketing emails).
Website analytics providers (like Google Analytics) to understand traffic and improve functionality.
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4. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails at any time (via the unsubscribe link).
Request that we stop processing your data.
To make a request, please contact us at info@lumenbloomcandleco.com.
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5. Cookies
We use cookies to provide a better browsing experience. These cookies help us:
Keep items in your shopping cart.
Understand how users navigate our site.
Personalize your experience.
You can manage or disable cookies in your browser settings.
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6. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."
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8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at:
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