Terms & Conditions

Last Updated: April 15, 2025

Welcome to Lumen Bloom Candle Co! These Terms and Conditions (“Terms”) govern your use of our website and services. You agree to be bound by these Terms by accessing or using our site. If you disagree, please do not use our website.

1. Overview

Lumen Bloom Candle Co (“we,” “our,” or “us”) provides handcrafted, eco-friendly soy candles for retail purchase through our website. These Terms apply to all site visitors, users, and customers.

2. Eligibility

You must be at least 18 years old to make a purchase. By using our website, you represent that you meet this requirement.

3. Product Information

We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, colors, or other content are error-free. All products are subject to availability, and we reserve the right to discontinue any item at any time.

4. Orders and Payment

All prices are listed in USD.
Payment is due at the time of order.
We accept major credit/debit cards and other secure payment methods.
We reserve the right to refuse or cancel any order at our sole discretion.

5. Shipping and Delivery

Orders are processed within 1–3 business days. We ship via USPS First Class or Priority Mail. Delivery times are estimates and not guaranteed. See our Shipping Policy for full details.

6. Returns and Exchanges

Due to the nature of our products, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery. For more information, see our Return Policy.

7. Intellectual Property

All content on this website, including images, product names, logos, text, and designs, is the property of Lumen Bloom Candle Co and is protected by copyright and trademark laws. You may not use, copy, or reproduce any content without our prior written consent.

8. User Conduct

You agree not to use the website for any unlawful or prohibited activities, including:

Harming or exploiting minors
Uploading harmful software or code
Misrepresenting your identity or payment info
Attempting to interfere with website functionality

9. Privacy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Limitation of Liability

To the fullest extent permitted by law, Lumen Bloom Candle Co is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless Lumen Bloom Candle Co and its affiliates from any claims, damages, or expenses resulting from your breach of these Terms or your misuse of our website.

12. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the site after changes are made constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

14. Contact Us

If you have questions or concerns about these Terms, please contact us at:
Email: info@lumenbloomcandle.com