Shipping Policy

Effective Date: April 2025

Thank you for shopping with Lumen Bloom Candle Co. Below is our shipping policy to help you understand how and when your order will arrive.

Processing & Handling Time:
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has been shipped.

Please note: During high-volume periods (such as holidays or product launches), processing may take slightly longer.

Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order.

Shipping Methods:
We currently ship via USPS using the following methods:

USPS First Class Mail – for lightweight orders

USPS Priority Mail – for heavier or expedited shipments

Once your package has shipped, you'll receive a tracking number to monitor its progress.

Shipping Locations:
We currently ship to addresses within the United States. If you are outside the U.S. and would like to place an order, please contact us at info@lumenbloomcandleco.com to discuss shipping options.

Delivery Estimates:
Estimated delivery times begin after your order has been shipped:

USPS First Class Mail: 2–5 business days

USPS Priority Mail: 1–3 business days

Delivery times are estimated by USPS and may vary based on location and seasonal volume.

Lost or Damaged Packages:
We are not responsible for packages lost or damaged in transit, but we’ll do everything we can to assist you. If your order is missing or arrives damaged, please contact us at info@lumenbloomcndleco.com within 7 days of delivery with your order number and photos (if applicable).

Address Accuracy:
Please ensure your shipping address is correct at checkout. We are not responsible for delays or misdeliveries caused by incorrect address details.

Questions?
For any shipping-related questions, feel free to reach out to us at info@lumenbloomcandleco.com.